Who are CapQuest Debt Recovery?
Capquest are a company that buy "bad debts" from banks, telecoms suppliers, mobile companies and other credit lenders at a discounted rate. They then chase the debtor for the full amount of the original debt.
Chances are they are calling or writing to you because they have purchased your debt from the original lender, and believe you owe money.
The original debt won’t be to CapQuest Debt Recovery, which is why you might not recognise the name.
If you have been contacted by them, you have to make a decision on how to deal with them.
Do you actually owe them any money?
CapQuest are just a debt collection agency, and therefore have to provide clear evidence that you owe the money.
Just because they keep calling or are writing you letters stating that you owe them money, does not mean you actually do. YOU MUST CHECK!
How old is the debt they are collecting?
It could be statute barred, which means you no longer owe it.
If you do owe them money then do not enter into an agreement with them before you have taken advice.
This will make sure that they can prove that you actually owe the debt, and if so, that you get an agreement which is affordable for you.
Too often people are pressurised into paying the amount the debt collection agency want them to pay, even if they really can't afford to pay that much each week or month.
Our experts deal with CapQuest Debt Recovery every day, and can quickly help you determine if the debt is statute barred, in which case you won't have to pay anything.
If you do owe the money then we can also give you a FREE financial assessment, which you can then send to CapQuest.
This will make sure that if you do owe them money you only enter an agreement to repay on YOUR TERMS, at a rate you CAN AFFORD, rather than the one they may suggest.
Even if you have already entered an agreement with them, we may still be able to help you if you are struggling with the current payments.
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What can CapQuest Debt Recovery do?
Debt collectors like Capquest must follow the strict debt collection guidance that are laid down by the FCA (Financial Conduct Authority)
The FCAs debt collection rules and guidance sets out minimum standards that all authorised companies involved in debt recovery and debt collection must adhere to in order to be considered fit to operate as a debt collector.
Therefore, under the rules laid down by the FCA, Capquest can not claim unfair or excessive collection charges, they can not harrass you, they can't threaten to seize your property (when lawfully they cannot), they can not bypass an appointed representative and contact you directly. The FCA also bans debt collectors from threatening legal action when it is unlikely to take place.
If you're one of the many people being sent constant letters, text messages and not answering your phone without looking at "whocallssme.com" in order to avoid the many (and we mean MANY) phone calls by Capquest. Or if you have received a letter about a debt you don't recognise or think you've paid off, or if you are struggling to repay CapQuest debt, fill in our simple form and we’ll call you back to see if we can help.
You can also read our "11 steps to deal with debt collectors". This guide explains exactly what they can do and how to dispute a debt and how to handle their calls and letters.
Numbers Capquest call from:
CapQuest Debt Recovery Contact Details:
- Company Name: Capquest Debt Recovery Limited
- Other Names: Capquest Group, Arrow Global Group
Farnborough Business Park
- Phone: 0333 999 7200
- Fax: 0333 999 7299
- Website: www.capquest.co.uk
- Email: [email protected]
Please note that we are not associated with Capquest Debt Recovery Limited in any way. The information on this page is provided to help people contact their creditors.
If you’re finding it difficult to make your monthly payments to Capquest Debt Recovery you may need help looking at your budget and managing your debt. We deal with such companies all day, every day and we know exactly how to approach them. If you’re struggling to repay a debt and would like us to deal with Capquest Debt Recovery on your behalf, or simply need a bit of advice, just click on the GET HELP NOW button below.
Need Help With Capquest Debt Recovery?
If you want more help on dealing with Capquest, call our FREE Helpline on 0800 368 8231 (freephone, including all mobiles) or take the online debt test and find your best solution.