Who are CCS Collect?
Commercial Collection Services Ltd who are also known as CCS Collect, are a company that specialise in collecting payments of debts owed by individuals.
They collect Self Assessment debts on behalf of HMRC if you don't pay your tax bill .
They may be contacting you to collect Tax Credits Overpayments on behalf of HMRC. If you need help with this you can read our full guide to Tax Credit Overpayments here.
They also collect debts on behalf of companies like BT, SKY, British Gas, First Utility, NPower and the like.
Chances are they are calling or writing to you because they believe you owe money. The original debt won’t be to CCS Collect, which is why you may not recognise the name.
If you have been contacted by them, you have to make a decision on how to deal with them.
Do you actually owe them any money?
CCS Collect are just a debt collection agency, and therefore have to provide clear evidence that you owe the money.
Just because they keep calling or are writing you letters stating that you owe them money, does not mean you actually do. YOU MUST CHECK!
How old is the debt they are collecting?
It could be statute barred, which means you no longer owe it.
If you do owe them money then do not enter into an agreement with them before you have taken advice.
This will make sure that they can prove that you actually owe the debt, and if so, that you get an agreement which is affordable for you.
Too often people are pressurised into paying the amount the debt collection agency want them to pay, even if they really can't afford to pay that much each week or month.
Our experts deal with CCS Collect every day, and can quickly help you determine if the debt is statute barred, in which case you won't have to pay anything.
If you do owe the money then we can also give you a FREE financial assessment, which you can then send to CCS Collect.
This will make sure that if you do owe them money you onlt enter an agreement to repay on YOUR TERMS, at a rate you CAN AFFORD, rather than the one they may suggest.
Even if you have already entered an agreement with them, we may still be able to help you if you are struggling with the current payments.
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What can CCS Collect do?
Debt collectors must follow the strict debt collection guidance set out by the FCA (Financial Conduct Authority)
The FCAs debt collection rules and guidance sets out minimum standards that companies like Commercial Collection Services must adhere to in order to be considered fit to operate as a debt collector.
Under the FCA rules, they can not claim unfair or excessive collection charges, they can not harrass you, they can't threaten to seize your property (when lawfully they cannot), they can not bypass an appointed representative and contact you directly. The FCA also bans debt collectors from threatening legal action when it is unlikely to take place.
If you're one of the many people being sent constant letters, text messages and not answering your phone without looking at "whocallssme.com" in order to avoid the many (and we mean MANY) phone calls by debt collectors, keep reading, WE CAN HELP.
If you have received a letter about a debt you don't recognise or think you've paid off, you need to read our
11 steps to deal with debt collectors. It explains exactly what they can do and how to dispute a debt and how to handle their calls and letters.
Numbers they call from:
CCS Collect Contact Details:
- Company Name: Commercial Collection Services Limited
- Other Names: Commercial Collection Services, CCS Collect
797 London Road
- Contact Number: 020 8665 4929
- Website: www.ccscollect.co.uk/
- Email: [email protected]lect.co.uk
- 8:00 am - 8:00 pm
Monday - Thursday:
Friday: 8:00 am - 6:00 pm
Saturday: 9:00 am - 1:00 pm
Please note that we are not associated with Commercial Collection Services Limited in any way. The information on this page is provided to help people contact their creditors.
If you’re finding it difficult to make your monthly payments to CCS Collect you may need help looking at your budget and managing your debt. We deal with such companies all day, every day and we know exactly how to approach them.
If you’re struggling to repay a debt and would like us to deal with CCS Collect on your behalf, or simply need a bit of advice, just click on the GET HELP NOW button below.
Need Help With CCS Collect?
If you want more help on dealing with CCS Collect, call our FREE Helpline on 0800 368 8231 (freephone, including all mobiles) or take the online debt test and find your best solution.